Void an outgoing payment

You can request to void a check payment after it has processed and before your vendor has presented it for deposit or cash.

You can request to void an ePayment up to 1 pm Pacific Time on the bank business day immediately preceding the Delivery Date.


Void a payment from the pay bills page

In the Payment history section on the pay bills page:

  1. Select the payment to void
  2. Select Void Payment
  3. Enter a reason for the void
  4. Select Void Payment

Void a payment from the vendor's record

  1. Select Contacts
  2. Select the vendor
  3. In the Payment history section, select the payment to void
  4. Select Void Payment
  5. Enter a reason for the void
  6. Select Void Payment