Pay bills

You can schedule payments from the Pay bills page or the vendor's record. You can even schedule a payment without a bill.

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Schedule payments without a bill

  1. Select Schedule Payment on the Pay bills page
  2. Select a vendor from your vendor list or add a new vendor by selecting Add a new vendor
  3. Select One time to send a single payment, or Recurring to schedule a recurring Autopay
  4. Enter payment amount
  5. Select the checking account to pay from, if you have more than one
  6. Select the Delivery date - date the payment is estimated to arrive at your vendor
    • We'll display the date the funds will be deducted from your bank account based on the Delivery date
  7. Add a note to the vendor if applicable; this will show up on the memo field on a check payment
  8. Upload a bill document by selecting Upload bill if needed
  9. Select Schedule Payment
    Note: If you setup recurring payments for a vendor who is already setup to autopay bills coming to the inbox, we will disable the autopayment of bills sent to the inbox, to avoid duplicate payments. Either recurring payments or autopay of inbox bills can be active per vendor, but not both.

Schedule payments for a bill in the Inbox

  1. Select Schedule on the bill in the Inbox on the Pay bills page you would like to pay
  2. Decrease the amount if you would to make a partial payment
  3. Select the checking account to pay from, if you have more than one
  4. Select the Delivery date - date the payment is estimated to arrive at your vendor
    • We'll display the date the funds will be deducted from your bank account based on the delivery date
  5. Add a note to the vendor if applicable; this will show up on the memo field on a check payment
  6. Select Schedule Payment

Note: A partially paid bill will remain on the Pay bills page and display the amount remaining to be paid.


Schedule payments from the vendor's record

  1. Select Contacts
  2. Select the vendor you want to pay
  3. Select Schedule Payment
  4. Select One time to send a single payment, or Recurring to schedule a recurring Autopay
  5. Enter payment amount
  6. Select the checking account to pay from, if you have more than one
  7. Select the Delivery date - date the payment is estimated to arrive at your vendor
    • We'll display the date the funds will be deducted from your bank account based on the Delivery date
  8. Add a note to the vendor if applicable; this will show up on the memo field on a check payment
  9. Upload a bill document by selecting Upload bill if needed
  10. Select Schedule
    Note: If you setup recurring payments for a vendor who is already setup to autopay bills coming to the inbox, we will disable the autopayment of bills sent to the inbox, to avoid duplicate payments. Either recurring payments or autopay of inbox bills can be active per vendor, but not both.

Schedule multiple payments

  1. Select Schedule Multiple Payments on the Pay bills page
  2. Select a pay from account
    • Note: when you schedule multiple payments, each group of payments will be paid from the same account. Schedule another batch if some bills need to be paid from another account.
  3. Check the box for each bill you'd like to pay
  4. Edit the Delivery date and Amount for each bill if needed. They will prepopulate with the earliest delivery date available, and the full amount currently due on each bill.
  5. Select Schedule Payments

Note: When you schedule multiple payments, we'll still send each payment separately, and a fee per payment will still apply.


Payment notifications to your vendor

When you pay a vendor via Key CashFlow℠, we send the payment information to the email address on file for the vendor in the Email Address field. These notifications can't be edited or customized.

When we print a check or initiate an ePayment, we send an email to the vendor to let them know the payment is on the way.

ePayment

When we initiate an ePayment on the scheduled process date, we send an email to the vendor to let them know the payment is on the way. The email notification will include:

  • Payment estimated arrival date
  • Invoice number(s) the payment is for
    • Limit of 20 characters
  • Invoice due dates
  • Amount of Invoice(s)
  • Vendor Credits applied
  • Amount Paid
  • Total

When the ePayment deposits, we send an email to the vendor to let them know that payment has been deposited. The email will include:

  • Invoice number(s) the payment is for
  • Invoice due dates
  • Amount of Invoice(s)
  • Amount Paid
  • Total

Note: We don't send payment notification emails to verified national vendors.

Check payment

When we print a check on the scheduled process date, we send an email to the vendor to let them know the payment is on the way. The email notification will include:

  • Payment Estimated* Delivery Date
  • Invoice number(s) the payment is for
    • Limit of 20 characters
  • Invoice due dates
  • Amount of Invoice(s)
  • Vendor Credits applied
  • Amount Paid
  • Total

*Check payment Delivery Date is an estimate since delivery is dependent on the United States Post Office and we can't guarantee delivery time.