Sage Intacct Error: Error deleting <Vendor Invoice Template Name> The Delete Policy for <Vendor Invoice Template Name >does not allow deleting

Why the Sync Error occurs

This error occurs when you unlink a bill from a PO in Key CashFlow and that unlink tries to sync to Sage Intacct, but the settings in Sage Intacct are preventing the unlink.

How to Fix the Sync Error

Update the settings in Sage Intacct:

  1. Select Applications
  2. Select Purchasing
  3. Select Setup
  4. Select Configuration
  5. Select Documents configuration
  6. Select Vendor Invoice
  7. Select Security Configuration
  8. Select Edit
  9. Confirm that All is selected under Delete policy
  10. Select Save
  11. Sync again