Sage Intacct Error: Bill XXX cannot be created in Intacct - PO sync error: Error getting PO: more than 1 PO found with poNumber XXXXX
Why the Sync Error occurs
This error occurs when you link a bill to a PO in Key CashFlow and that link tries to sync to Sage Intacct, but another vendor invoice has the same PO #.
How to Fix the Sync Error
Change the PO# on the vendor invoice in Sage Intacct so it is different than the one on the bill trying to sync over, then update your settings in Sage Intacct to help prevent this issue in the future:
- Select Applications
- Select Purchasing
- Select Setup
- Select Configuration
- Select Documents configuration
- Select Vendor Invoice
- Select Edit
- Confirm that Inherit source document number is unchecked
- Select Save
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