QuickBooks Desktop: Voided payments

When you void a Key CashFlow payment, the change will not automatically sync to QuickBooks Desktop. You will have to update it manually. Therefore, after you void a payment in Key CashFlow, go in and manually void the matching payment in QuickBooks Desktop.

Please see Quickbooks desktop help article Quickbooks Desktop Void Payments for more information.

When you void a payment in QuickBooks Desktop, the amount of the original payment changes to zero as of the date of the payment (there will be a $0.00 in the clearing account) and the word "Void" is added to the memo field on the payment.

When we process the Key CashFlow credit, a journal entry syncs to the clearing account for the credit to balance out the original payment Funds Transfer entry.