QuickBooks Desktop: Voided payments

Voiding a Key CashFlow payment won't sync to QuickBooks Desktop. After voiding a payment in Key CashFlow, the matching payment will need to be manually voided in QuickBooks Desktop as well.

To void a payment in QuickBooks Desktop from the current fiscal period:

  1. Locate the payment that needs to be voided
  2. From the Edit menu, select Void Bill Pmt - check (all payment methods are displayed as check in QBW)
  3. Select Save & Close to record the transaction

When voiding a payment in QuickBooks Desktop, the amount of the original payment is changed to zero as of the date of the payment and the word "Void" is added to the memo field on the payment.

When the credit is processed by Key CashFlow, a journal entry is synced to the bank account for the credit.