iOS Mobile App for Collaborators: Password and signing in
When you sign into the Bill.com mobile app for the first time, you will are able to set a special login PIN after entering your Key CashFlow password. For security reasons, your PIN will be disabled if you change your password. You'll need to take a few steps to get back into the Bill.com mobile app.
After changing your password
- Uninstall the Bill.com mobile app from your Apple device
- Reinstall the app from the iTunes App Store on your Apple device
- Sign in to the app with your new Key CashFlow password
- Set a new 4-digit PIN
Things to know
- Your User profile needs to be activated before you can sign into the mobile app
- To activate your user profile, find the email titled "You've been invited by < Administrator name > to collaborate in Key CashFlow" sent to the email address that will be used to sign in
- If you can't locate the email:
- Check spam and filters for an email from notificationonly@hq.bill.com
- Select Reset your password on the sign in screen and check your email inbox for "Create a new Bill.com password" email to create a password
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