Sage Intacct sync error: Payment cannot be processed as one or more bills have been paid. Please check your input values.

Why the sync error occurs

This error occurs when a payment is attempting to sync to Sage Intacct from Key CashFlow℠, but the bill is already paid in Sage Intacct.

How to fix the sync error

  1. Select Resolve next to the error on the sync status screen in Key CashFlow
  2. Select the option I’ve updated this sent pay in Intacct; remove this error and sync future updates
  3. Select Next