Paid bills pending approval

There may be times when a bill pending approval has already been paid. The process of approving bills and the process of scheduling bills for payment are independent of one another. In most instances, a paid bill still requiring approval is due to a user in the Administrator role, which has the added permission to pay unapproved bills, paying a bill before it's been approved. Doing so doesn't remove the approval requirement, assigned approvers will still need to approve the bill.

If you'd like to remind an approver that a bill or credit is waiting on their approval, you can do that right from the bill or credit itself.

Remind approvers

  1. Open the bill or vendor credit
  2. Under Approvers, select Remind next to the approver you'd like to send a reminder to approve

We'll send the approver an email to remind them that the bill or credit is waiting their review.


Things to know

  • If a bill is scheduled for payment or is paid already, it'll remain on the Approver's Approve list until it is approved, denied, or until the approver is removed from the bill
  • A payment will go out if an Approver is added after the payment is scheduled since it is the bill that goes through the approval process, not the payment
  • Approvals are an internal process and won't stop a payment that is scheduled to be processed