QuickBooks Online sync error: The account period has closed or Books are closed in QBO for this period. Please record this change manually in QBO or open books in QBO to allow this change to sync
Why the sync error occurs
This error occurs when a transaction that's attempting to sync to QuickBooks Online is dated in a period that's closed in QuickBooks Online.
How to fix the sync error
If this is a "create" error
- Open the accounting periods to allow the transaction to sync
or
- Update the date on the transaction in Key CashFlow to a current period and sync
If this is an "update" error
- Contact Customer Support to clear the error and manually update the transaction in QuickBooks Online
or
- Open the period in QuickBooks Online for transaction to sync
- Note: This isn't recommended as other unintended updates may also sync
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