QuickBooks Online sync error: Cannot delete Customer: This customer cannot be deleted because there are unbilled charges for this customer
Why the sync error occurs
This error occurs when a deleted customer in Key CashFlow is trying to sync to QuickBooks Online, but the customer is linked to active/unbilled charges in QuickBooks Online.
How to fix the sync error
Reactivate the customer in Key CashFlow until the charges are completed in QuickBooks Online, or delete the unbilled charges in QuickBooks Online and sync again.
Account Setup View all
Making Payments View all
Get Paid (Receivables) View all
QuickBooks Online View all
QuickBooks for Windows View all
NetSuite / Intacct View Intacct View NetSuite