QuickBooks Online sync error: Customer has a non-zero balance in QBO
Why the sync error occurs
This error occurs when a deleted customer in Key CashFlow is trying to sync to QuickBooks Online, but the Customer has an open/non-zero balance in QuickBooks Online.
How to fix the sync error
Reactivate the customer in Key CashFlow until the customer has a non-zero balance in QuickBooks Online, or delete the customer's invoice(s) in QuickBooks Online and sync again.
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