Portal accounts: password reset
If you pay a vendor through a portal account, check the invoice you received from your vendor. It'll include the unique URL to your portal account. If you’ve forgotten the password to access the portal account, select the Forgot password? link on the portal login page.
Note: You can reset your password up to 10 times in 24 hours. If a reset is attempted after 10 times, your login will be locked out for 24 hours.