Sage Intacct sync error: Could not find a UOM Group to associate with this item

Why the sync error occurs

This sync error occurs when the unit of measure assigned to an item is invalid or doesn't exist in Sage Intacct when an item is created in Sage Intacct.

How to fix the sync error

  1. Log into Sage Intacct
  2. Go to Order Entry, select Units of Measure
  3. Create new Unit of Measure Group
  4. Edit item and update Unit of measure field
  5. Sync again