Sage Intacct sync error: The term name 'XXXX' is invalid

Why the sync error occurs

This error occurs when an invoice is unable to sync from Key CashFlow because the Payment Term used isn't present in Sage Intacct.

How to fix the sync error

The fix for this issue is made in Sage Intacct by creating an AR Term to match the Payment Term used in Key CashFlow.

To create an AR Term in Sage Intacct:

  1. Go to Accounts Receivable
  2. In the Setup section, select AR Terms
  3. Select Add
  4. Create an AR Term with the same name as the Payment Term in Key CashFlow
  5. Select Save
  6. Sync again

After the sync is complete, Invoices will appear in Sage Intacct.