Sage Intacct sync: Transactions Aren't Syncing after Initial Sync

Why the issue occurs

This issue occurs when the Key CashFlow Sync Preferences are incomplete.

How to Fix the issue

To resolve the issue, complete the Sync Preferences in Key CashFlow:

  1. In Key CashFlow, select Settings
  2. Under Sync, select Preferences
  3. Verify that all required fields have been set
  4. Select Save
  5. Sync again