Spam and the Inbox

To ensure that all documents are delivered into the Key CashFlow Inbox, we don't filter any emails sent to the Inbox email address. If spam arrives in the Key CashFlow Inbox, you can attempt to unsubscribe from future emails. Mark it as spam and we'll make attempts to limit these emails in the future.

Mark an Inbox item as Spam

1. On the Inbox page, select the checkbox for the document to mark as Spam
2. Select Spam
3. Select Delete

Tip to prevent spam

An Inbox email address with a single simple word, for instance Payables@bill.com, tends to be easy for spammers to find and add to their blasts. To reduce the chance of spammers blasting messages to the Key CashFlow Inbox, we recommend using a more complex Inbox email address that's unique to your company, but still familiar to your vendors and customers. You can update the Inbox email address to something specific, like YourcompanyPayables@bill.com. The Inbox email address must have at least eight (8) characters in front of the @bill.com domain. Ideally, your company's Key CashFlow Inbox email address will have even more characters than that, adding to the complexity.