What a network vendor sees when a bill is created

When you create a bill in your Payables account, a corresponding invoice will be generated in the account of your network vendor's account. This is designed to assist them with invoice and payment tracking. The vendor won't need to contact you regarding payment status, since they can track invoice activity and payment status in their own account.


Vendors with subscription-free Basic Receivables accounts

When you invite a vendor to sign up for an account in the Network to receive ePayments from you, they are creating a subscription-free Basic Receivables Bill.com account.

When you enter a bill for a network vendor with a basic account, a corresponding eInvoice (minus allocations) will be created in the vendor's account. They'll be able to log in to their account to view the invoice and payment status under your customer profile in their account.

Your vendor will see the following details of the bill:

  • Amount
  • Invoice number
  • Invoice date
  • Due date
  • Payment terms
  • Notes - but only if you toggle Make visible to vendor on the note`

Your vendor will see not the following details of the bill:

  • PO number
  • Items
  • Item descriptions
  • Item quantities

They also won't see any documents, approvers on the bill in your account, or the bill description.


Vendors with paid Advanced accounts

Vendors that upgrade from a subscription-free Basic Receivables account, or sign up for an account to run their Accounts Payable and/or Accounts Receivables may have a paid Advanced account.

When you enter a bill for a connected vendor that has an advanced account, we don't create a corresponding invoice in the vendor's account. This is by design, because a user on an advanced account likely already has a copy of the invoice that they've submitted to you.

We'll only create a matching invoice in the vendor's account if you add a note to the invoice, make the note visible to the vendor, and the bill didn't originate from the vendor. We create the matching invoice in this case so the vendor has the invoice to reference when reviewing the note.