Disconnect a vendor's ePayment connection

Disconnecting a vendor will sever the connection between their account and yours. You'll no longer be able to send ePayments unless you invite them again, or add new bank info for them.

Tip: If there are pending or scheduled payments for a vendor, you won't be able to disconnect from the vendor. The payments must clear, or you can cancel or void the payments if available.


Disconnect a vendor's ePayment connection

  1. Select Contacts and select Vendors for the contact type
  2. Select the vendor's name
  3. Select Edit
  4. Select disconnect from this vendor in the information box at the top
  5. Select Yes, Disconnect to confirm

The vendor will be switched back to paper check payments, and you can change them back to ePayments by inviting them again, or adding new bank info for them.